About Us

The Story About Us

With Moon Rise Tourism, your journey through Türkiye is not just a vacation—it’s a deeper experience.

With a deep passion for hospitality and a vision to redefine travel experiences, Moon Rise Tourism specializes in providing top-tier travel services to international guests visiting Türkiye from all around the world.

From the bustling streets of Istanbul to the tranquil shores of the Mediterranean, our mission is to go beyond traditional tourism—offering more than just trips, but truly memorable journeys. Whether you’re seeking cultural immersion, culinary adventures, nature escapes, or personalized wellness travel, Moon Rise Tourism is your trusted local partner.

With our motto, “See More, Feel More”, we invite you to explore Türkiye not just with your eyes, but with your heart. We are committed to designing experiences that awaken your senses and leave lasting impressions.

Our Policy

At Moon Rise Tourism, our business philosophy is built on trust, quality, and guest satisfaction. Our policies reflect our commitment to delivering unforgettable experiences:

  • Guest-Centric Approach: Every service is tailored to meet the individual expectations and comfort of our guests.
  • Transparency: We maintain honesty and clarity in all bookings, pricing, and communication.
  • Sustainable Travel: We are dedicated to preserving local culture, communities, and the environment through responsible tourism.
  • Diversity & Inclusion: We welcome travelers of all backgrounds with warmth, respect, and fairness.
  • Continuous Development: We invest in our team’s ongoing training to stay ahead in a constantly evolving industry.

With Moon Rise Tourism, your journey through Türkiye is not just a vacation—it’s a deeper experience.
See more. Feel more. Live more.

F.A.Q.

What types of B2B partnerships and programs do you offer?

We offer a range of partnership models including wholesale rates, commission-based agreements, sub-agent programs, and customized packages for tour operators, corporate travel managers, and destination management companies (DMCs).

How do I access your net rates and available inventory?

Once your partnership application is approved, you will receive secure login credentials to access our extranet portal. Here, you can view real-time availability, net rates, make bookings, and track your reservations and commissions.

What are your payment terms for B2B partners?

Our standard payment terms are via bank transfer with a 14-day net period from the invoice date. We also offer flexible terms for high-volume partners and can accommodate other methods like depositing funds into a client ledger account.

How does the commission structure work?

Commissions are paid on a percentage basis of the net sale value and vary by product type and volume. Detailed commission tiers and payout schedules are outlined in our partnership agreement. All commissions are tracked and reported through your extranet dashboard.

What happens if my client needs to cancel or modify a booking?

Our cancellation and modification policies are clearly stated for each product in our system. We handle all changes according to these terms. In case of refunds eligible after cancellation, they will be processed, and any paid commission will be deducted from the refund amount.

What kind of marketing and sales support do you provide?

We provide our partners with a comprehensive marketing toolkit including high-quality brochures, digital banners, product descriptions, and images. We also offer cooperative marketing opportunities and dedicated support from our partnership team for fam trips and product training.

Do you offer 24/7 support for emergencies during my clients' travel?

Yes, absolutely. We provide a dedicated 24/7 emergency support line for your clients, ensuring that any issues during their trip—from flight changes to hotel problems—are resolved promptly, protecting your reputation and providing peace of mind.

Can I request a custom-made package for a specific group or corporate client?

Yes, we specialize in creating tailor-made itineraries for groups, MICE (Meetings, Incentives, Conferences, and Exhibitions) events, and corporate retreats. Please contact your dedicated account manager with the details, and we will prepare a customized proposal.

How do you ensure the quality and reliability of the services you provide?

We have a rigorous vetting process for all our suppliers (hotels, transporters, guides). We also continuously monitor guest feedback and conduct regular quality audits to ensure the services we offer meet the highest standards of safety and satisfaction.

How do I become a registered partner and get started?

Simply fill out the “Become a Partner” form on our website. Our partnership team will contact you to discuss your business needs, explain our terms, and guide you through the quick onboarding process to activate your account.

100+ Destinations

Our expert team handpicked all destinations in this site

Curated Quality

Every hotel, transfer, and experience in our portfolio is personally 

Top Notch Support

We are here to help, before, during, and even after your trip.

We are using cookies to give you the best experience. You can find out more about which cookies we are using or switch them off in privacy settings.
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  • Cookie Policy

Cookie Policy

Cookie Policy (International Version)

Moon Rise Tourism (“Company”, “we”, “our”, or “us”) is committed to ensuring transparency and compliance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR), the Turkish Personal Data Protection Law (KVKK), the California Consumer Privacy Act (CCPA/CPRA), and the Brazilian General Data Protection Law (LGPD).

This Cookie Policy explains the use of cookies and similar technologies on our website (“Site”), the purposes for which they are used, and your rights as a user.


1. Definition of Cookies

Cookies are small text files placed on your device (computer, smartphone, tablet) by websites you visit. They are widely used to ensure websites function properly, improve user experience, and provide insights to website owners.


2. Categories of Cookies Used

Our Site may use the following categories of cookies:

  • Strictly Necessary Cookies
    Required for the technical operation, security, and accessibility of the Site. These cannot be disabled.
  • Performance Cookies
    Collect anonymous information about how users interact with the Site, enabling us to improve performance and usability.
  • Functional Cookies
    Remember user preferences (e.g., language settings, region, login information) and provide enhanced functionality.
  • Advertising and Targeting Cookies
    Track browsing behavior to deliver personalized content, targeted advertisements, and to measure the effectiveness of marketing campaigns.

3. Purposes of Processing

Cookies are used for the following purposes:

  • To maintain the secure and efficient operation of the Site,
  • To enhance navigation and user experience,
  • To remember user choices and preferences,
  • To analyze site traffic and performance,
  • To deliver relevant content and advertisements tailored to user interests,
  • To comply with applicable legal and contractual obligations.

4. Legal Basis for Processing

  • GDPR (EU/EEA): Processing is based on either (i) your consent (Article 6(1)(a)) or (ii) our legitimate interests (Article 6(1)(f)), where applicable.
  • KVKK (Turkey): Processing is conducted in line with Articles 5 and 6 of the Law, based on explicit consent or legal grounds such as legitimate interest.
  • CCPA/CPRA (California, USA): Personal information collected through cookies may be considered “personal information” under California law. You have the right to opt out of the “sale” or “sharing” of your personal information.
  • LGPD (Brazil): Data processing through cookies may rely on user consent or other legal bases as specified under Articles 7 and 11 of the LGPD.

5. Managing Cookies and Consent

You have the right to manage your cookie preferences:

  • Through browser settings: You can block, delete, or restrict cookies.
  • Consent banners or tools: Our Site may display a cookie banner or preference center allowing you to grant or withdraw consent.
  • Do Not Sell/Share (for California residents): If you are a resident of California, you may exercise your right to opt out of the sale or sharing of personal information via [Do Not Sell/Share My Personal Information link].

Disabling certain cookies may limit the functionality of parts of the Site.


6. Data Retention

Cookies are stored for varying durations:

  • Session cookies: Deleted when you close your browser,
  • Persistent cookies: Remain on your device until expired or deleted by you.

7. Data Protection and Privacy
All personal data collected through cookies will be processed in accordance with:

  • The GDPR (EU/EEA),
  • The KVKK (Turkey),
  • The CCPA/CPRA (California, USA),
  • The LGPD (Brazil),
    and other applicable data protection legislation.
  • For further details on how we process personal data, please refer to our [Privacy Policy].
  •  

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • GDPR (EU/EEA) and KVKK (Turkey): Right of access, rectification, erasure, restriction, objection, and data portability.
  • CCPA/CPRA (California, USA): Right to know what personal information is collected, right to request deletion, right to opt out of sale/sharing, and right to non-discrimination.
  • LGPD (Brazil): Right to confirmation, access, correction, anonymization, blocking, deletion, data portability, and withdrawal of consent.

Requests may be submitted via the contact details below.


9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in applicable legislation or our practices. Updates will be published on this page with the “last updated” date indicated.


10. Contact Information

For any inquiries regarding this Cookie Policy, please contact us:

Moon Rise Tourism
Address: [ Küçükbakkalköy Mah. Dereboyu Cad. No:3A
Brandium Residence Kat:10 D:63
Ataşehir/İstanbul – Türkiye
 ]
E-mail: info@moonrisetourism.com
Telephone: +90 216 232 41 17

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